Frequently Asked Questions
Learn more about MealLock, resident meal software for senior living, inspection readiness, and compliance.
What is MealLock?
MealLock is resident meal documentation software for assisted living and senior living communities. It helps staff record resident meals, keep documentation organized, and retrieve reports for internal reviews or inspections.
Who is MealLock designed for?
MealLock is designed for assisted living communities, memory care communities, senior living operators, administrators, executive directors, and compliance teams responsible for resident meal documentation.
Why is meal documentation important?
Meal documentation can help facilities review meal-service practices and maintain records relevant to their policies and applicable requirements. During inspections, organized records can help staff explain their documentation process. Specific obligations vary by state, resident needs, and facility policies.
Can MealLock replace paper meal logs?
MealLock can replace or supplement paper meal logs and spreadsheets, depending on your facility’s policies and applicable requirements. It provides an organized digital system that is faster to search and export.
How quickly can staff document meals?
Most meals can be documented in just a few seconds using MealLock's streamlined workflow.
Can MealLock generate reports?
Yes. MealLock generates organized, exportable reports that can be used during inspections or internal audits.
Is MealLock built for inspections?
Yes. MealLock was designed around inspection readiness by making resident meal records easy to retrieve and export.
Does MealLock work for memory care communities?
Yes. MealLock supports memory care, assisted living, and other senior living environments.
How long does implementation take?
Most communities can begin using MealLock quickly because it requires very little staff training.
Does MealLock support individual staff accounts?
MealLock currently uses facility-level account access for meal documentation. Staff names can be selected on meal entries, but separate individual staff logins and verified author attribution are not currently supported.
Where is MealLock hosted?
MealLock is a secure cloud-based web application that can be accessed through a modern web browser.
How much does MealLock cost?
Founding Member plans are $499/month for up to 50 residents and $749/month for 51–100 residents. For 101+ residents or multiple communities, contact us to discuss your needs. Visit /pricing for details.
Looking for regulatory guidance?
Review MealLock's assisted living meal documentation and inspection-readiness guide, including links to official Virginia regulations and a clear distinction between requirements and recommended practices.
View Compliance Resources →